PromantraLPO

Legal Process Outsourcing is projected to be the second fastest growing segment of the global BPO industry. Legal process outsourcing or LPO as popularly called is not only an attractive proposition for corporations/law firms outside India, but also a great business opportunity for Indian entrepreneurs and professionals. The market is estimated to grow and by 2010 increase to approximately $4 billion business. In the last couple of years the Indian LPO market has seen a substantial expansion by the entry of both, captive as well as third party service provider LPO companies and the existing ITES companies taking a plunge by adding LPO to their existing verticals. Not perturbed by continued market recession, the LPO industry is slated to grow and provide employment to at least 32,000 this year, 40,000 by 2010, and 82,000 by 2015.

This expansion raises questions about the dynamics of establishing and operating an LPO. The objective would certainly revolve round the essentials of providing end-to-end legal services to the global customer. Effectively, LPO is in the process of becoming a logical extension in the business cost pressures that clients undergo. And this in turn makes our existence more viable with a very healthy demand for the quality services.

LPO firms in India are growing and majority of the firms are in for providing large document reviews, litigation and legal back office support, intellectual property and corporate work. Today, the LPO business is all about quality of work and not just generating volumes. Certainly, we are not to be surprised if our clients expect the quality of our legal work to be at a certain high. And why should they accept any lower quality work? The challenges that we face today are cost effectiveness, apprehensions pertaining to quality, data security and attorney-client confidentiality.

PromantraLPO providing quality services

Promantra Synergy Solutions Limited was incorporated in 2003 and started its operations the same year with a vision of pioneering BPO services for the Long Term Health Care Industry and other health related services in the USA. With this goal in mind, the company strategically located its operational headquarter at Hyderabad, India backed by its onsite office at Piscataway, New Jersey, as the center for quality assurance. Promantra has been ranked amongst 100 best Global Outsourcing Company and today it is one of the premier providers of BPO Health Care Services, as well as, niche legal process products to its overseas clients.

Certified to the International Business Standards at ISO 27001:2005 and ISO 9001:2000, we follow a stringent code when it comes to client’s data protection, information security and quality management of our process. Our strong policies and operational strategy have virtually helped us in surpassing our business revenue targets and at the same time maximizing our client’s satisfaction.

It was in the year 2007, when Promantra decided to delve in the business of Legal Process Outsourcing (LPO) by adding LPO service to its existing service verticals. PromantraLPO vision has been to enter the much lucrative high end global legal outsourcing market and we focus to achieve our objectives with a highly experienced and professionally trained team of attorneys and paralegals in place.

The Company’s LPO Operation has come a long way since the LPO operation was started and today it serves a long list of clients that includes law firms, attorneys and corporate from all over the United States and Europe. PromantraLPO has indeed carved a niche for itself in the existing global legal market and as of now, our prime focus remains towards expanding our LPO operations further within the US and UK markets.

PromantraLPO, as a part of its stringent Business Model, insists on having a back to back contract with its clients and this is to make sure that there is no spill off when it comes to delivering quality based legal work product. Effectively, this has worked in strengthening business relations with the clients. We have that key advantage and even with today’s market upheaval, Promantra continues to grow with its LPO Operations currently consisting of about 40 member team who works round the clock catering to its client’s need.